by Dean Lindsay | Oct 28, 2011 | sales training
Booking a Speaker – Questions to consider [youtube]http://www.youtube.com/watch?v=UNeIb_F8YdY[/youtube] When Booking a Speaker Question 1: Is there a theme for the event? (If so, Dean customizes his presentation to fit the theme.) When Booking a Speaker Question...
by Dean Lindsay | Oct 26, 2011 | Change Management
Change Management Speaker Endorsement from ConocoPhillips “The key is to keep scoring”. Last year Dean helped our organization step up our game and accomplish things that we never thought possible. His Progress Challenge was a key concept in our effort to...
by Dean Lindsay | Oct 19, 2011 | Customer Service, customer service training
MetroPCS Vice President’s Endorsement – Dean Lindsay on Customer Service “We recently had the opportunity to have Dean come speak at a Global Service Meeting. We appreciated the fact that Dean took the time to talk us about the event and customize...
by Dean Lindsay | Oct 7, 2011 | customer service training
Customer Service Training Tips on Serving Inside Out (part 2) 4. Customer Service Training Tip on Serving Inside Out – Show Appreciation & Compliment Sincere appreciation and compliments are great way to show you know Service is Everything. We thank...