by Dean Lindsay | Oct 19, 2011 | Customer Service, customer service training
MetroPCS Vice President’s Endorsement – Dean Lindsay on Customer Service “We recently had the opportunity to have Dean come speak at a Global Service Meeting. We appreciated the fact that Dean took the time to talk us about the event and customize...
by Dean Lindsay | Oct 7, 2011 | customer service training
Customer Service Training Tips on Serving Inside Out (part 2) 4. Customer Service Training Tip on Serving Inside Out – Show Appreciation & Compliment Sincere appreciation and compliments are great way to show you know Service is Everything. We thank...
by Dean Lindsay | Sep 27, 2011 | customer service training
Customer Service Training – Tips on Serving Inside Out (part 1) Most of us know it is mission critical that every contact between internal customers and external customers be professional, positive and effective. Unfortunately it is common to overlook the fact...
by Dean Lindsay | May 26, 2009 | Customer Service, customer service training
Hello Fellow Progress Agents, For the first time, I am trying out “Posting a video” to my blog. Let me know if you have in trouble watching the clip. Customer Service Training with Dean Lindsay Video Clip of Author and Customer Service Speaker, Dean...