by Dean Lindsay | Oct 19, 2016 | sales training
16 Examples of Proven Places to Network (part one) By Dean Lindsay You can and should open relationships everywhere. On Planes, Trains, and Automobiles. On Golden Pond and even on the Bridge on the River Kwai. (Sorry, I got carried away and my movie references...
by Dean Lindsay | Jul 15, 2016 | Customer Service, sales training
The Way of Customer Service (part Two) by Dean Lindsay (from THE PROGRESS CHALLENGE) Customer service pays off – and not only in spades. In the hand that we deal are the “hearts” of much happier customers and a more satisfying workday; the “diamonds” of higher pay...
by Dean Lindsay | Jul 15, 2016 | sales training
The Way of Customer Care: Earning & Maintaining Customer Loyalty (part One) by Dean Lindsay (from THE PROGRESS CHALLENGE) Peace of mind is as oxygen in the challenging world of customer service. Sure, pleasure, profit, prestige, pain avoidance, and power are...
by Dean Lindsay | Mar 11, 2016 | sales training
Making someone laugh (with you, not at you) is definite progress. Humor attracts and holds attention. Many a person has walked away from a conversation out of sheer boredom. Make them laugh and they will like you. Humor can help make a great impression because it...
by Dean Lindsay | Mar 11, 2016 | sales training
Listening Everyone has a need to talk and be heard. Treat others as if they are the most important people on the planet because – in their minds – they are. Everyone wants to feel that they are significant and have meaningful ideas to share. Those who choose to...
by Dean Lindsay | Mar 11, 2016 | sales training
Successful Networkers are Generous Networkers Give before you receive. Successful networkers know they must contribute before they can expect a return on their investment. Try to match and connect the knowledge and skills of the various people you meet with...
