“Dean Lindsay is an outstanding thought leader on the subject of developing priceless business relationships.” – Sales and Marketing Executives International
Call: 214-457-5656 Now! --- Dean Lindsay's Clients Include:
“Dean was TERRIFIC!! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give him an A plus for his presentation.” – Geri Bartonm, Director of Customer Service, World Kitchen LLC
Book San Antonio Customer Service Speaker, Dean Lindsay, as your next San Antonio customer service speaker.
“Dean, your talk to Indiana Farmers Mutual Insurance company was first rate. Your points on mending customer relationships were enlightening and your thoughts on attitude are very true. Thank you.”
– F. Neal Johnson, Chairman of the Board,
Indiana Farmers Mutual Insurance
“This is a terrific and timely book with a simple but powerful message. With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean’s book shows you how, and provides the inspiration and advice you need to stay on track.”
– Brad Cleveland
Senior Advisor and Former President / CEO
International Customer Management Institute
CONNECT W/ SAN ANTONIO CUSTOMER SERVICE SPEAKER DEAN LINDSAY VIA SOCIAL MEDIA:
Contact Dean: Dean@DeanLindsay.com
Are you looking for a San Antonio Customer Service speaker and/or an engaging San Antonio customer service training specialist for a San Antonio Customer Service Convention or San Antonio Customer Service Conference
Dean is based in Dallas, Texas, and travels nationwide for speaking engagements.
To discuss your event with Dean directly call him at: 214-457-5656 or email him at Dean@DeanLindsay.com
An authority on harnessing human potential and creating authentic business growth, Dean Lindsay is an engaging and highly sought-after business consultant and speaker.
Dean is an active member of the Viktor Frankl Institute of Logotherapy and the American Society of Training and Development.
More on Dean Lindsay
San Antonio Customer Service Speaker Truth #1
Whoever is affected, positively or negatively, by the work you do is your CUSTOMER.
Customers offer the three priceless Rs: Revenue, Referrals and REALITY.
ONLY 1 out of 25 Dissatisfied Customers tell the business they are dissatisfied.
Over 90% of all Complaining Customers will do business with you again if you resolve their complaint quickly and professionally.
True Customer Loyalty begins and ends with the RELATIONSHIP. Solid Customer Relationships cannot be purchased; they must be earned.
It costs up to five times as much to attract new customers as it does to keep existing customers.
San Antonio Customer Service Speaker Truth #7
Customer complaints are one of the most inexpensive, available, useful and yet ignored forms of customer market data.
San Antonio Customer Service Speaker Truth #8
When you answer the phone, your company’s image is on the line.
San Antonio Customer Service Speaker Truth #9
Courteous service is imperative but courtesy is not a substitute for Competence. Building trust with customers often takes Problem Solving.
San Antonio Customer Service Speaker Truth #10
That customers we wish would just go away, will eventually GO AWAY — along with their business and possible referrals. Be careful what you wish for.
Book San Antonio Customer Service Speaker, Dean Lindsay, as your next San Antonio customer service speaker