by Dean Lindsay | Sep 27, 2011 | customer service training
Customer Service Training – Tips on Serving Inside Out (part 1) Most of us know it is mission critical that every contact between internal customers and external customers be professional, positive and effective. Unfortunately it is common to overlook the fact...
by Dean Lindsay | Sep 23, 2011 | Customer Service
A Customer Service Speaker Training Ideas Post Serving Inside Out (Part Two) an excerpt from Customer Service Speaker, Dean Lindsay’s new book (being published in early 2012, SERVICE IS EVERYTHING) Link to Part One One of the surest ways to drastically reduce...
by Dean Lindsay | Sep 12, 2011 | Customer Service
Customer Service Speaker Article Serving Inside Out (part One) By Dean Lindsay (from his upcoming book, SERVICE IS EVERYTHING) A company’s progress hinges on the progress of its people. What many organizations often overlook in their search for ways to improve their...
by Dean Lindsay | Apr 5, 2011 | business networking
New Business Networking Book Review for the CODE Gotta LOVE Google Alert. Look what popped up in my In Box. Thank you Beth!! Book Review – Wise-Cracking About Cracking the Networking CODE By Beth Bridges My copy of Cracking the Networking CODE was loaned to me,...
by Dean Lindsay | Aug 29, 2010 | stress management
BEST Stress Management Tip! – Say Yes to NO. (an excerpt from The Progress Challenge by Dean Lindsay) Most of us take on too many responsibilities, try to do too much, and even own too much. Being too busy is a big source of stress in today’s get, get, get and...
