Hello Fellow Progress Agents,

For the first time, I am trying out “Posting a video” to my blog.  Let me know if you have in trouble watching the clip.

Customer Service Training with Dean Lindsay

Video Clip of Author and Customer Service Speaker, Dean Lindsay


Author of The Progress Challenge: Working and Winning in a World of Change

“The Progress Challenge is a much needed kick in the pants for all of us. Dean Lindsay’s witty words and questions will wake up your sleeping intentions and challenge you to move forward with purpose in your life. What an enlightening book!”
— Ken Blanchard,
coauthor of The One Minute Manager®
and Leading at a Higher Level
“The Progress Challenge is an excellent guide to both personal and professional success.  The book helps the reader understand that change is inevitable, yet progress is a choice.  In Lindsay’s words…”be progress”.
— Jim Keyes
CEO, Blockbuster

“The Progress Challenge is a fun to read book crammed full of thought-provoking, practical and motivating take-aways.  With the 6 P’s of Progress, Dean gives us all the incredible opportunity to be purposeful in creating progress, not just change, in our lives and work.”
— Julie Weber
Senior Director, People
Southwest Airlines Co.