Dean Lindsay's Clients Include:
Looking for one of the top Customer Service Training Experts to provide fully customized customer service workshops, seminars, keynotes, breakouts or virtual coaching programs to help enhance phone skills and serve difficult customers?
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
Check out what Greg Pressly, a Vice President with MetroPCS, has to say about Dean Lindsay, one of the best Customer Service Training Experts…
“We recently had the opportunity to have Dean come speak at a Global Service Meeting. We appreciated the fact that Dean took the time to talk us about the event and customize his presentation to focus his vast experience on our goals. The feedback from the attendees was OUTSTANDING! Dean was humorous, energetic, and very relatable – everyone walked out re-energized too!! We would highly recommend Dean for any event and plan to have him back soon.” – Greg Pressly, Vice President of Customer Operations, MetroPCS
Watch Dean’s Rocking Speaker Video…
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
“Dean, your ‘One Happy Customer!’ program was very informative and rich with valuable customer service and leadership content. It was also very witty, fun and delivered with a very human and relatable approach. You interacted extremely well with our group of store managers and they really enjoyed and greatly benefited from your time with us. I am One Happy Customer! Thanks for making the visit to Raleigh, North Carolina!” – Jason Albert, CEO, Precision Franchising, Inc. [] Precision Tune Auto Care
Endorsement from Ken Blanchard (The One Minute Manager) for Dean Lindsay’s new book PROGRESS LEADERSHIP: Say NO To Change Management being published in September 2021…
“Leaders can’t keep change from happening. The only thing we can do is transform how we think about it—and help our teams do the same. Progress Leadership from ‘America’s Progress Agent’ Dean Lindsay is a much needed kick in the pants for every leader. If you would rather be leading progress instead of managing change, read this book!” – Ken Blanchard, coauthor of The New One Minute Manager® and Servant Leadership in Action
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
“We hired Dean Lindsay to speak to our group about great customer service, but he did more…he SHOWED us exceptional service. Dean spent countless hours understanding our business, our customers and our service mantra. He quickly became a part of our team and was able to communicate our vision to employees around the world. Our company hired a keynote speaker but got a life-long business partner and resource for our team!” – David Webster, CEO, Electrical Components International
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
“On behalf of the ConocoPhillip’s Service Excellence Team and our Leadership Team, I would like to thank you for the outstanding program you presented to our Customer Service groups. The content of your presentation was dynamic and left a strong message – Be Progress! Our team has received many compliments on our choice of speaker and how the concepts you presented weaved directly into our mission of Customer Service Excellence.” – Liz Clinton, ConocoPhillips, Service Excellence Team, Co-Chairman
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
“Thank you Dean, your customer service programs reinforced awareness within the support teams for our customers today, as well as our customers of tomorrow. We really appreciated how you helped generating ideas and methods which supported the increased efficiency in between the engineering groups as well as the team building strategies that you invoked for the different groups and ties of support. Days following the programs we repeatedly heard how helpful the seminars were for each group of engineers, in addition how it helped us better understand the challenges and provide better customer service.” – Reine Erlksson, Customer Service Operations Global Services North America, Ericsson
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
Customer Service Training Experts, Top 2022, Workshops 2021, Programs, Phone Skills, Difficult Customers, Coaching, Seminars, Breakouts
Customer Service Training Experts, Best Trainers 2020,Programs
