by Dean Lindsay | May 26, 2009 | Customer Service, customer service training
Hello Fellow Progress Agents, For the first time, I am trying out “Posting a video” to my blog. Let me know if you have in trouble watching the clip. Customer Service Training with Dean Lindsay Video Clip of Author and Customer Service Speaker, Dean...
by Dean Lindsay | Apr 6, 2009 | Customer Service
“Customers are the most important part of the production line.” — W. Edwards Deming “A satisfied customer? We should have him stuffed.” — Jon Cleese as Basil Fawlty of Fawlty Towers, BBC Television Program It is hard to Bhupinder...
