Posts Tagged ‘2013’
an excerpt from The Progress Challenge : Working and Winning in a World of Change by Dean Lindsay
For over ten years, I have aggressively researching the works of many of the world’s top minds on the subjects of leadership, sales, and customer service, along with personal motivation and commitment. In my studies I found myself leaning heavily on the work of Austrian psychiatrist and neurologist Viktor Frankl, the founder of Logotherapy.
It is Frankl who wrote, “For the meaning of life differs from man to man, from day to day and from hour to hour. What matters, therefore, is not the meaning of life in general but rather the specific meaning of a person’s life at a given moment.”
I believe it is through our desire to feel what I call the Six Ps of Progress, mixed with our belief in how to feel them, that we establish what Viktor Frankl calls our “meaning” at any given moment. It is this “meaning” that propels action (i.e – follow, buy, agree, stop, go, etc.).
Note on my work in Progress: Along with the work of Viktor Frankl, I avidly studied the thoughts of Tom Peters, Leo Buscaglia, Tony Robbins, W. Edwards Deming, Tom Hopkins, John Maxwell, Wayne Dyer, Og Mandino, Ken Blanchard, Denis Waitley, and the one and only Mr. Zig Ziglar. In an attempt to soak in their concepts subconsciously while I slept, I would even go to sleep with one of these superstars waxing poetic on my tape player (yes, tapes – this was a while ago). I don’t know if it helped. I do know it didn’t hurt, though it was a little odd to wake up to Leo Buscaglia shouting that he loved me. (He loved you, too. Leo loved everyone!)
Though much of my study of Frankl’s work has been self study, I had the privilege of participating in both the Thirteenth and Seventeenth World Congresses on Viktor Frankl’s Logotherapy. I was the only one at the World Congress with no letters (Ph.D., Ed.D., etc.) attached to their name. (Well, I am Jerry Dean Lindsay, Jr., but that wasn’t helpful in that group.)
It was at the Seventeenth World Congress of Viktor Frankl’s Logotherapy, while working on my new book, The Progress Challenge, that I met and became friends with Jay I. Levinson, Ph.D., Former Special Assistant to Dr. Viktor Frankl. Jay was cool enough to read The Progress Challenge in manuscript form and offer this endorsement:
“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it! His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary. Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating. The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress. A must read for business success!”
– Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl
(Thanks Jay, huge confidence boost!!)
Viktor Frankl, M.D., Ph.D. (1905-1997), was an Austrian neurologist, a Holocaust survivor, and one of the greatest European psychiatrists of the twentieth century. The U.S. Library of Congress named Dr. Frankl’s enlightening masterpiece, Man’s Search for Meaning, one of the 10 books that “made the most difference in people’s lives.”
Dr. Frankl is the founder of logotherapy, which he derived from the words: logos – Greek for reason or meaning, and therapy – Greek, meaning I heal. Logotherapy therefore means “Reasons I heal” or “Healing the Meaning” (trippy, profound, and enlightening both ways).
Austin Customer Service Speaker for Austin Customer Service Conference or Austin Customer Service Convention
Click arrow above and watch Austin Customer Service Speaker: Dean Lindsay
Author of The Progress Challenge : Working and Winning in a World of Change.
(Click here to watch more clips)
“The Progress Challenge is an excellent guide to both personal and professional success. The book helps the reader understand that change is inevitable, yet progress is a choice. In Lindsay’s words…”be progress”.”
– Jim Keyes
“The Progress Challenge is a much needed kick in the pants for all of us. What an enlightening book!”
– Ken Blanchard,
coauthor of The One Minute Manager®
and Leading at a Higher Level
“Finally a meaningful book with a workable process for progress.”
– Gerhard Gschwandtner
Founder and Publisher
Selling Power Magazine
“Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies – plus he is fun to watch. Dean Lindsay rocks!”
– Paul Rosowski
Regional VP – Central, Teknion
“Lindsay’s energy level seems to know no bounds.”
– Dallas Business Journal
“Dean Lindsay is one sharp and funny guy. I have been in the business arena for over forty years and we have needed his unique voice for far too long.”
– Max Derden,
Partner, Pricewaterhouse Coopers LLP
Looking for a Austin Customer Service speaker and/or an engaging Austin Customer Service training specialist for a Austin Customer Service Convention Austin Customer Service Conference
Dean is based in nearby Dallas, Texas, and travels nationwide for speaking engagements.
To discuss your event with Dean directly call him at: 214-457-5656 or email him at Dean@DeanLindsay.com
An authority on harnessing human potential and creating authentic business growth, Dean Lindsay is an engaging and highly sought-after business consultant and speaker.
Dean is an active member of the Viktor Frankl Institute of Logotherapy and the American Society of Training and Development.
CONNECT W/ AUSTIN CUSTOMER SERVICE SPEAKER DEAN LINDSAY VIA SOCIAL MEDIA:
(a series on how to set goals)
4. Progress-Crafted Goals Are Detailed and Measured.
We are able to measure and track progress only toward goals that are detailed and specific. It is imperative that we craft goals with precise and vivid outcomes so that we can be sure we are progressing and not merely changing.
A vague, general, or conflicted goal produces vague actions and vague results. A specific goal produces specific actions and specific results. The more information we can give our subconscious mind about our intentions – our wants, our goals – the clearer the right next steps become, and the more focused our actions will be. It is fine if the goal takes many words to map out. The key is to crystallize our intentions.
For example, “I have a new job” is generic, not very helpful, and certainly not very inspiring. Most of us could get a new job within a week, if not a day. It probably would not be a job that matched our skills, paid well, or that we even liked, but we could get a job. So be darn sure to specify:
In what industry?
What position and responsibilities?
What pay range?
What benefits, 401K, vacation?
How much travel?
How long commute?
Work from home?
What kind of boss (if any), and coworkers?
Our “specs” can go on and on. Generic goals do little to propel us to action. Yes, it takes time, but it is vital that we craft our goals in as much detail as possible. It is perfectly fine to rewrite the goal, refine it, add to it, mess with it.
Becoming almost ridiculously particular about what we want, and why we want it, helps create the inspiration that propels us to progress toward our goals – instead of focusing attention on the countless other options of how we could invest our time and energy.
Next up Goal Setting Rules 5 and Goal Setting Rules 6!
(a series on how to set goals)
Trade Show Booth Tips – Running a Successful Trade Show Booth (part one)
Insight from CODE Cracking for Trade Show Booth Success
Working a booth at a trade show can be such a powerful way to network, reinforce existing relationships, and build name recognition that I wanted to offer some trade show tips into making the most of the investment. The key is to find ways to encourage visitors to stop and comfortably begin building a solid relationship with you. Here is the first batch of trade show tips. I will offer more insight from on running a successful trade show booth over the following weeks.
CODE Trade Show Booth Tip # 1
Build rapport by being friendly and nonthreatening.
A smile goes a long way in welcoming people to visit your booth.