Viktor Frankl Quotes – 21 of his BEST!

viktor frankl younger

Viktor Frankl Quotes – 21 of his BEST!!

Compiled by Dean Lindsay, from The Progress Challenge : Working and Winning in a World of Change

Link to Frankl logotherapy Teachings for Business Progress #1 & #2

Link to part one of Dr. Viktor Frankl, life of

Link to The Original Thinker-Through

Viktor Frankl quotes # 1

“The meaning of our existence is not invented by ourselves, but rather detected.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 2

 “It is the very pursuit of happiness that thwarts happiness.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 3

 “Being tolerant does not mean that I share another one’s belief. But it does mean that I acknowledge another one’s right to believe, and obey, his own conscience.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 4

 “Everything can be taken from a man but one thing; the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.” - Dr. Viktor Frankl

 Viktor Frankl quotes # 5

 “Man does not simply exist, but always decides what his existence will be, what he will become in the next moment.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 6

 “Love is the only way to grasp another human being in the innermost core of his personality.” – Dr. Viktor Frankl

Viktor Frankl quotes # 7

 “A human being is a deciding being.” – Dr. Viktor Frankl


Viktor Frankl quotes # 8

 “What is to give light must endure burning.” - Dr. Viktor Frankl

 Viktor Frankl quotes # 9

 “Life ultimately means taking the responsibility to find the right answer to its problems and to fulfill the tasks which it constantly sets for each individual.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 10

 “Ultimately, man should not ask what the meaning of his life is, but rather must recognize that it is he who is asked. In a word, each man is questioned by life; and he can only answer to life by answering for his own life; to life he can only respond by being responsible.” – Dr. Viktor FranklViktor Frankl Photo

Viktor Frankl quotes # 11

 “Each man is questioned by life; and he can only answer to life by answering for his own life; to life he can only respond by being responsible.” - Dr. Viktor Frankl

Viktor Frankl quotes # 12

 “What man actually needs is not a tensionless state but rather the striving and struggling for some goal worthy of him. What he needs is not the discharge of tension at any cost, but the call of a potential meaning waiting to be fulfilled by him.” - Dr. Viktor Frankl

Viktor Frankl quotes # 13

“For the meaning of life differs from man to man, from day to day and from hour to hour. What matters, therefore, is not the meaning of life in general but rather the specific meaning of a person’s life at a given moment.” - Dr. Viktor Frankl

 Viktor Frankl quotes # 14

 “A man who becomes conscious of the responsibility he bears toward a human being who affectionately waits for him, or to an unfinished work, will never be able to throw away his life. He knows the “why” for his existence, and will be able to bear almost any “how.”” - Dr. Viktor Frankl

 Viktor Frankl quotes # 15

 “Everyone has his own specific vocation or mission in life… Therein he cannot be replaced, nor can his life be repeated. Thus, everyone’s task is as unique as is his specific opportunity to implement it.” - Dr. Viktor Frankl

 Viktor Frankl quotes # 16

 “The existential vacuum manifests itself mainly in a state of boredom.” -  Dr. Viktor Frankl

Viktor Frankl quotes # 17

 “We can discover this meaning in life in three different ways: 1. By doing a deed; 2. By experiencing a value; and 3. By suffering.” - Dr. Viktor Frankl

 Viktor Frankl quotes # 18

 “We must never forget that we may also find meaning in life even when confronted with a hopeless situation, when facing a fate that cannot be changed. For what then matters is to bear witness to the uniquely human potential at its best, which is to transform a personal tragedy into a triumph, to turn one’s predicament into a human achievement. When we are no longer able to change a situation–just think of an incurable disease such as inoperable cancer–we are challenged to change ourselves.” – Dr. Viktor Frankl

 Viktor Frankl quotes # 19Man's Search for Meaning Book Cover

 “Life can be pulled by goals just as surely as it can be pushed by drives.” – Dr. Viktor Frankl

Viktor Frankl quotes # 20
 “The last of the human freedoms is to choose one’s attitudes” – Dr. Viktor Frankl

Viktor Frankl quotes # 21

 “Ever more people today have the means to live, but no meaning to live for.” – Dr. Viktor Frankl

 Be Progress.

Link to Frankl logotherapy Teachings for Business Progress #1 & #2

Link to part one of Dr. Viktor Frankl, life of

Link to The Original Thinker-Through

“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl
Link to Dean Lindsay info
Link to info on The Progress Challenge : Working and Winning in a World of Change
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The Original Thinker-Through

The Original Thinker-Through viktor frankl younger- Interesting Frankl Facts :

by Dean Lindsay, from The Progress Challenge : Working and Winning in a World of Change

Link to Frankl logotherapy Teachings for Business Progress #1 & #2

Link to part one of Dr. Viktor Frankl, life of

During his youth, Viktor Frankl wrote to Sigmund Freud.  After Freud replied, a lively correspondence developed. 
Dr. Viktor Frankl traveled extensively, enjoyed a lifelong passion for mountain climbing, and even obtained his pilot’s license while in his sixties. 
Dr. Viktor Frankl wrote over 30 books.  However, in his autobiography, Frankl writes, “In my view, I was never a big thinker.  But one thing I may have been through my life: a thorough and persistent “thinker-through.”   (A thinker-through…I like that.) 
Dr. Viktor Frankl died of cardiac arrest on the 2nd of September, 1997, in Vienna, Austria, at the age of 92. 
Viktor Frankl was a great Thinker-Through!
Dr. Viktor Frankl was Progress!

Next up:  Great Dr. Viktor Frankl Quotes!!!

“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl

Link to Frankl logotherapy Teachings for Business Progress #1 & #2

Link to part one of Dr. Viktor Frankl, life of

 

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Frankl Logotherapy Teachings for Business Progress # 3

Frankl Logotherapy Teachings for Business Progress # 3
by Dean Lindsay, from The Progress Challenge : Working and Winning in a World of Change
Link to Frankl logotherapy Teachings for Business Progress #1 & #2
Link to part one of Dr. Viktor Frankl, life ofViktor Frankl Photo
Link to part two of Dr. Viktor Frankl, life of
Frankl Logotherapy Teachings for Business Progress # 3. 

Drive Actions by Understanding Goals and Strengths.

Gaining insight into a person’s reasons (especially our own) goes a long way in helping them progress and reach their full potential.  Frankl believed in endurance, but not just for the sake of survival.
He believed that all life is shot through with significance, and that this inherent meaningfulness should motivate humans to live and discover that meaning.  Frankl warned that some may mistake the surface rewards of materialism, affluence, or hedonism as the true purpose of life. 
Those who have suffered loss due to injustice (racial profiling, crime), circumstance (accidents, economy, acts of nature), or the inhumanity of fellow humans know that the search for meaning is not stopped by setbacks.  In many cases, as in Frankl’s, challenges and adversities serve to inspire and redirect a more determined search for meaning.

 “Life can be pulled by goals just as surely as it can be pushed by drives.”
– Viktor Frankl

Great leaders understand the necessity of discovering what their followers are made of, what they’re “all about.”  Frankl firmly believed in the great potential of his fellow humans, and stressed the ability to use one’s inner resources to achieve personal goals and find personal truth. This principle applies equally to every organization.  Each member, no matter the responsibility or position, has unique strengths that can prove vital in fueling the progress of the organization.

What drives the people you hope to inspire to action?

What drives you?

Link to : The Original Thinker-Through – Interesting Frankl Facts

Uncoming Posts: BEST Dr. Viktor Frankl Quotes

“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl

Be Progress.

More on Dean Lindsay

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Logotherapy, Viktor Frankl Teachings for Business Progress

Logotherapy, Viktor Frankl Teachings for Business Progress 1-2-3Viktor Frankl Photo
by Dean Lindsay, from The Progress Challenge : Working and Winning in a World of Change
Link to part one of Dr. Viktor Frankl, life of
Link to part two of Dr. Viktor Frankl, life of
Logotherapy, Viktor Frankl Teachings for Business Progress # 1. 

Harness the Freedom of Choice.

As markets continue to fluctuate, business challenges mount, and personal issues multiply, we each have the freedom to choose our reaction.  A resourceful attitude toward a challenge is essential if the challenge is to be met. Dr. Frankl’s pregnant wife, his parents and brother were all killed during their incarceration in Nazi prison camps.  He’d lost everything, he said, that could be taken from a person, except one thing: “the last of the human freedoms, to choose one’s attitude in any given set of circumstances, to choose one’s own way.”  We each have the power to choose, but that power is wasted if we do not exercise it.
In the face of inescapable uncertainty (i.e., business challenges, a slowing economy, stiff competition), we must fire up the unwavering determination that comes from possessing strong reasons to overcome our daily challenges.  Frankl was a man of action.  He believed we must act, must do, must persist.
Logotherapy, Viktor Frankl Teachings for Business Progress #2. 

Take Responsibility for Actions.

Frankl taught that life has an urgency to which people must respond if decisions are to be meaningful.  Each of us must take responsibility for where we are in our financial situation, in our relationships, and in our career, because it is our decisions that put us there.  We have the power of choice and are responsible for those choices.  We have not only a right, but a responsibility, to fulfill our individual potential, according to Frankl. 

 “Life ultimately means taking the responsibility to find the right answers

to its problems and to fulfill the tasks which it constantly sets for each individual.”

– Dr. Viktor Frankl

Frankl discovered that it is not what happens to us that matters.  It is how we respond to what happens that is significant.  Same with business.  We cannot control all the elements of our personal life or business.
-         Trucks break down.
-         Water heaters burst. 
-         Computers crash (so do entire economies). 
-         Customers move. 
-         Kids get sick. 
-         Venders go out of business. 
-         Things happen. 
The only things we can control are our responses, our decisions, our actions.  Our actions are our responsibility.

Uncoming Posts: Logotherapy, Viktor Frankl Teachings for Business Progress # 3, Some interesting and overlooked Frankl Facts and the BEST Dr. Viktor Frankl Quotes

“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl

Be Progress.

More on Dean Lindsay

Link to part one of Dr. Viktor Frankl, life of
Link to part two of Dr. Viktor Frankl, life of

More on The Progress Challenge : Working and Winning in a World of Change

Click for Video Clips of Dean in action.
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Dr. Viktor Frankl – life of

Dr. Viktor Frankl PhotoViktor Frankl – life of
by Dean Lindsay, from The Progress Challenge : Working and Winning in a World of Change
Link to part one of Dr. Viktor Frankl, life of
Link to Frankl logotherapy Teachings for Business Progress #1 & #2
Viktor Frankl, M.D., Ph.D. (1905-1997), was an Austrian neurologist, a Holocaust survivor, and one of the greatest European psychiatrists of the twentieth century.  The U.S. Library of Congress named Dr. Viktor Frankl’s enlightening masterpiece, Man’s Search for Meaning, one of the 10 books that “made the most difference in people’s lives.” 
Dr. Viktor Frankl is the founder of logotherapy, which he derived from the words: logos – Greek for reason or meaning, and therapy – Greek, meaning I heal.  Logotherapy therefore means “Reasons I heal” or “Healing the Meaning” (trippy, profound, and enlightening both ways).
 The basic philosophy of logotherapy is that people have a will to find meaning and that life can have meaning under all circumstances, even the most miserable.  Each of us has the freedom, under all circumstances, to choose to find reasons to endure and progress. 
We have freedom to find meaning in what we do and experience.  We have freedom to take a stand when faced with an unjust and possibly unchangeable situation.  We each have the power of choice to find our unique meaning in life.  Frankl believed we all have more of a desire to feel powerful than to obtain power (and there is a big difference). 
Dr. Viktor Frankl first used the term logotherapy in 1926, and had developed some of its basic tenets before he was sent to a Nazi concentration camp in 1942.  He even had a manuscript devoted to his views sewn into the clothes he wore when he was sent there.  However the Nazis found the manuscript, so Frankl’s life’s work went up in flames.
Dr. Viktor Frankl knew he had valuable ideas, but no way of actually sharing them with the world.  Early on in his time in the camps he decided to recreate the manuscript, and did so on scraps of paper hidden from guards.  He also used the harsh camp Man's Search for Meaning Book Coverenvironment as his field study.  Frankl worked passionately to prevent inmate suicide and alleviate gloom and depression in fellow prisoners.  The Nazis did not allow anyone to actively intervene in an actual suicide attempt, so Frankl’s efforts were preventative and kept secret.
He found that very few of his fellow inmates said, “I want to die.” Most said that they wanted to live, but the ones who eventually survived the camps were those who had focused reasons attached to their survival wish – loved ones to reunite with, something to work for or to look forward to.  Frankl theorized that when we have enough meaning attached to an outcome, we are able to withstand the suffering related to achieving it. 
Dr. Viktor Frankl’s meaning, his strong reasons for surviving, were connected not only to his hope of reuniting with his young wife Tilly, as well as his mother, father and brother, but also to his work.  He wanted to survive, had to survive, partly because he had powerful and helpful beliefs about the human condition that he needed to recreate and share with the world. 
Freed after three years at Auschwitz, Dachau, and other concentration camps, he returned to Vienna and began work on a book with the literal English translation: From Death Camp to Existentialism: A Psychiatrist’s Experiences in the Concentration Camp.  (In the U.S, we call it Man’s Search for Meaning.)  In the book, Frankl describes (from the unique perspective of a psychiatrist) the horrific life of a concentration camp inmate. 
With this desire to feel autonomous and powerful, and to work and win in a world of change, we can benefit greatly from a look into Dr. Viktor Frankl’s teachings…so next up a look into the teachings of Dr. Frankl.
Link to part one of Dr. Viktor Frankl, life of
“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl

Be Progress.

Click for Video Clips of Dean in action.
Link to : The Original Thinker-Through – Interesting Frankl Facts

 

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Listen as if your lifestyle depended on it. IT DOES!

The Progress Challenge Book by Dean LindsayBusiness Attraction Magnet #3.  Listen as if your lifestyle depended on it… IT DOES!

Link to:  Business Attraction Magnet Key # 1:  Become Buzzworthy

Link to Business Attraction Magnet Key # 2.  Ask Progress-Based Open Ended Questions 

Solid listening goes hand in hand with asking powerful questions.  I don’t mean “listen” as in taking in sounds and passively processing them.  As BAMs, we must LISTEN with all we’ve got.   This is a basic but sometimes challenging principle to consistently put into practice. It means that, for the duration of our contact, we step outside of ourselves – our own needs, our every preconception – and attend entirely to someone else. 
Everyone has a need to talk and be heard.   Listening helps us treat others as if they were the most important people on the planet because – in their minds – they are. Many professionals forget to involve the prospect and drone on about how great their ideas or their company is, forgetting to ask probing questions and listening for ways to show how they can be progress for the other person. 
Sometimes our motivation to actively listen is not all that high.  We think we can get by without really focusing.  This is a huge mistake.  The ability to understand and value what others say is critical to being a BAM.  So be determined to focus on and understand completely what others are trying to communicate.  It is close to impossible to uncover someone’s parameters of progress when you’re preoccupied with previous conversations, unfinished tasks, or the impression you’re making. 
Good listeners absorb and reflect on what they hear.  They are active in the listening process.  This requires energy and motivation, because listening is more than just hearing.  We must become active listeners rather than passive hearers. 
Repeating back (as questions or tentative statements) what you think you’ve heard the other person say helps avoid mind-misreading errors.  Good clarifying questions offer the person a chance to rephrase their thoughts and say precisely what they mean. 
Be Progress.
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Viktor Frankl, Book and Teaching is LIFE PROGRESSING STUFF

Viktor FranklViktor Frankl Photo 253x300 Viktor Frankl, Book and Teaching is LIFE PROGRESSING STUFF, Book and Teaching is Life PROGRESSING STUFF!!

an excerpt from The Progress Challenge : Working and Winning in a World of Change by Dean Lindsay

Link to part two of Dr. Viktor Frankl, life of

Link to Logotherapy, Viktor Frankl Teachings for Business Progress

For over ten years, I have aggressively researching the works of many of the world’s top minds on the subjects of leadership, sales, and customer service, along with personal motivation and commitment.  In my studies I found myself leaning heavily on the work of Austrian psychiatrist and neurologist Viktor Frankl, the founder of Logotherapy. 

It is Frankl who wrote, For the meaning of life differs from man to man, from day to day and from hour to hour.  What matters, therefore, is not the meaning of life in general but rather the specific meaning of a person’s life at a given moment.” 

I believe it is through our desire to feel what I call the Six Ps of Progress, mixed with our belief in how to feel them, that we establish what Viktor Frankl calls our “meaning” at any given moment.   It is this “meaning” that propels action (i.e – follow, buy, agree, stop, go, etc.).

Note on my work in Progress:  Along with the work of Viktor Frankl, I avidly studied the thoughts of Tom Peters, Leo Buscaglia, Tony Robbins, W. Edwards Deming, Tom Hopkins, John Maxwell, Wayne Dyer, Og Mandino, Ken Blanchard, Denis Waitley, and the one and only Mr. Zig Ziglar.  In an attempt to soak in their concepts subconsciously while I slept, I would even go to sleep with one of these superstars waxing poetic on my tape player (yes, tapes – this was a while ago).   I don’t know if it helped.  I do know it didn’t hurt, though it was a little odd to wake up to Leo Buscaglia shouting that he loved me. (He loved you, too.  Leo loved everyone!)

Though much of my study of Frankl’s work has been self study, I had the privilege of participating in both the Thirteenth and Seventeenth World Congresses on Viktor Frankl’s Logotherapy.  I was the only one at the World Congress with no letters (Ph.D., Ed.D., etc.) attached to their name. (Well, I am Jerry Dean Lindsay, Jr., but that wasn’t helpful in that group.) 

It was at the Seventeenth World Congress of Viktor Frankl’s Logotherapy, while working on my new book, The Progress Challenge, that I met and became friends with Jay I. Levinson, Ph.D., Former Special Assistant to Dr. Viktor Frankl.  Jay was cool enough to read The Progress Challenge in manuscript form and offer this endorsement:

“As friend, colleague and assistant to Dr. Viktor Frankl for over twenty years, I can confidently share with you that Dean Lindsay gets it!  His ability to integrate the inspirational theories of Dr. Viktor Frankl with contemporary business needs is extraordinary.  Dean’s application of Frankl’s concepts of “freedom of choice” and “the defiant power of the human spirit” to modern business/sales is powerfully motivating.  The Progress Challenge goes beyond telling us to “just do it” and, in a very readable way, tells us how to do it – or, in Dean’s words, how to be progress.  A must read for business success!”
 – Jay I. Levinson, Ph.D.
Former Special Assistant to Dr. Viktor Frankl Mans Search for Meaning Book Cover 300x300 Viktor Frankl, Book and Teaching is LIFE PROGRESSING STUFF

(Thanks Jay, huge confidence boost!!)

Viktor Frankl, M.D., Ph.D. (1905-1997), was an Austrian neurologist, a Holocaust survivor, and one of the greatest European psychiatrists of the twentieth century.  The U.S. Library of Congress named Dr. Frankl’s enlightening masterpiece, Man’s Search for Meaning, one of the 10 books that “made the most difference in people’s lives.” 

Dr. Frankl is the founder of logotherapy, which he derived from the words: logos Greek for reason or meaning, and therapy – Greek, meaning I heal.  Logotherapy therefore means “Reasons I heal” or “Healing the Meaning” (trippy, profound, and enlightening both ways).

Link to part two of Dr. Viktor Frankl, life of

Link to Logotherapy, Viktor Frankl Teachings for Business Progress

 Be Progress.

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Dallas Customer Service Training

Dallas Customer Service Training with Dean Lindsay, Author of The Progress Challenge and the “Cherishing Customers” dallas customer service training program.

 Click for more information on booking / schedule for Dallas Customer Service Training with Dean LindsayThe Progress Challenge Book by Dean Lindsay1 Dallas Sales Training

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Endorsements for Dean’s book The Progress Challenge : Working and Winning in a World of Change

“This is a terrific and timely book with a simple but powerful message.  With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean’s book shows you how, and provides the inspiration and advice you need to stay on track.”
– Brad Cleveland
Senior Advisor and Former President / CEO
International Customer Management Institute

The Progress Challenge is a much needed kick in the pants for all of us. What an enlightening book!”
– Ken Blanchard,
coauthor of The One Minute Manager®
and Leading at a Higher Level
 
Click for more information on booking / schedule for Dallas Customer Service Training with Dean Lindsay

Ten TRUTHS ABOUT CUSTOMER SERVICE
Dallas Customer Service Training Truth #1
Whoever is affected, positively or negatively, by the work you do is your CUSTOMER.

Dallas Customer Service Training Truth #2
Customers offer the three priceless Rs: Revenue, Referrals and REALITY.

Dallas Customer Service Training Truth #3
ONLY 1 out of 25 Dissatisfied Customers tell the business they are dissatisfied.

Professional Customer Service Training Truth #4
Over 90% of all Complaining Customers will do business with you again if you resolve their complaint quickly and professionally.

Dallas Customer Service Training Truth #5
True Customer Loyalty begins and ends with the RELATIONSHIP. Solid Customer Relationships cannot be purchased; they must be earned.

Dallas Customer Service Training Truth #6
It costs up to five times as much to attract new customers as it does to keep existing customers.

DallasCustomer Service Training Truth #7
Customer complaints are one of the most inexpensive, available, useful and yet ignored forms of customer market data.

Dallas Customer Service Training Truth #8
When you answer the phone, your company’s image is on the line.

Dallas Customer Service Training Truth #9
Courteous service is imperative but courtesy is not a substitute for Competence. Building trust with customers often takes Problem Solving.

Dallas Customer Service Training Truth #10
That customers we wish would just go away, will eventually GO AWAY — along with their business and possible referrals. Be careful what you wish for.
  
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Dallas Sales Training

Dallas Sales Training with Dean Lindsay, Author of The Progress Challenge and Cracking the Networking CODE

All of Dean’s Dallas sales training programs are customized to fit the needs and challenges of participants.

Dallas Sales Training Expert Dean Lindsay, is recognized as a “Sales and Networking Guru” by the Dallas Business Journal.

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Endorsements for Dean’s book The Progress Challenge : Working and Winning in a World of Change
“If you’re serious about the Sales profession and Sales leadership then this is the book for you.”
–  Dave Nostrand
Vice President, Sales – Eastern Region
Marriott International, Inc.
“Finally a meaningful book with a workable process for progress.”
– Gerhard Gschwandtner
Founder and Publisher
Selling Power Magazine
The Progress Challenge is a much needed kick in the pants for all of us. What an enlightening book!”
– Ken Blanchard,
coauthor of The One Minute Manager®
and Leading at a Higher Level
 
“This book is your GPS for personal and professional progress.”
– Willis Turner
President/CEO
Sales & Marketing Executives International

Cracking the Networking CODE Book Cover Dallas Sales TrainingDallas Sales Training expert, Dean Lindsay’s Cracking the Networking CODE is Recommended Reading by the United Professional Sales Association and Profit magazine.

“Perhaps the most powerful way to leverage and multiply your talent and ability is by expanding your personal and business network. THIS BOOK SHOWS YOU HOW.”
– Brian Tracy, Author,
Getting Rich Your Own Way

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Click to Watch Video Clips and info on Dean’s Dallas Sales Training “Be a BAM” programDiving for Referral Pearls with Dean Lindsay .com1 Dallas Sales Training

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Texas Customer Service Speaker VIDEO

Texas Customer Service Speaker Video of Dean Lindsay : Author of The Progress Challenge

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“Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation.”
– Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker’s Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision
)

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Texas Customer Service Speaker, Dean Lindsay is the author of The Progress Challenge : Working and Winning in a World of Change

“This is a terrific and timely book with a simple but powerful message.  With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean’s book shows you how, and provides the inspiration and advice you need to stay on track.”
– Brad Cleveland
Senior Advisor and Former President / CEO
International Customer Management Institute

Contact Dean Lindsay, Texas Customer Service Speaker – Dean@DeanLindsay.com – 214-457-5656

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