Author, Business Keynote Speaker | Dean Lindsay

Introducing Zig Ziglar’s Successs 2.0!!

Are you struggling to stay afloat during tough economic times?  Or keeping your business steady but wish you could make a breakthrough for your next growth level? Or maybe your business is fine but your personal development has lagged behind, so you never feel satisfied and in control.

Take advantage of the Ziglar reputation and get all the help you need from experts in their field of endeavor by joining The Zig Ziglar Success 2.0.  We can hook you up!  

To Sign up for a FREE Zig Ziglar Success 2.0 Webinar – CLICK HERE.

Here are what I think are the Best (and somewhat overlooked) Zig Ziglar Quotes:

Best Zig Ziglar Quotes # 1:  “A lot of people quit looking for work as soon as they find a job.”

Best Zig Ziglar Quotes #2: “Every choice you make has an end result.”

Best Zig Ziglar Quotes # 3: “If you don’t see yourself as a winner, then you cannot perform as a winner.”

Best Zig Ziglar Quotes # 4. “It’s not what you’ve got, it’s what you use that makes a difference.”

Great Zig Ziglar Quotes # 5.  “Little men with little minds and little imaginations go through life in little ruts, smugly resisting all changes which would jar their little worlds.”

Message from Ziglar Training on the new Zig Ziglar Success 2.0 Program

When you’ve been around as long as the Zig Ziglar organization, you get a good sense for which business experts out there are the real deal…and which are overhyped pseudo-gurus. You know who can not only achieve success, but also explain how they got there. You know who’s in touch with real entrepreneurs and who’s dwelling up in the clouds.

You also get to know superstars in every area of business on a first name basis – people who won’t even give out the numbers of their agents, let alone their own. Usually they work for Fortune 50 executives and managers. They’re not even available at those mega-conferences where industry people gather. Some of them are rising stars that are destined to become household names.

So… we know who’s the best and we have the connections to call the best. They take our phone calls. And we have maximized the value of those connections to offer you one of the most unusual business coaching programs in the world. We level the playing field so you have access to the same inner circle and the same secrets that only the Fortune 50 players had…up to now.

To Sign up for a FREE Zig Ziglar Success 2.0 Webinar – CLICK HERE.

A BAM Dozen: 12 Solid Open-Ended Questions for becoming a Business Attraction Magnet

Link to Be a BAM! Blog Post

Link to:  Business Attraction Magnet Key # 1:  Become Buzzworthy

 Link to Business Attraction Magnet Key # 2.  Ask Progress-Based Open Ended Questions

Please find your own voice when asking these questions.  We must be truly interested in finding a way to help. 

Be a BAM Sales Training Program #1:  How did you get interested in your line of work?

Be a BAM Sales Training Program # 2.  If a journalist were to write about what’s been happening in your industry over the past six months, what might they write?

Be a BAM Sales Training Program # 3.   I connect with new people all the time; how would I know if someone qualified as a solid contact for you?

Be a BAM Sales Training Program # 4.  How would you define progress for you/your business?

Be a BAM Sales Training Program # 5.  What major shifts do you foresee in your industry? 

Be a BAM Sales Training Program # 6.  Where do you see your greatest challenges?

Be a BAM Sales Training Program # 7.  Why do these challenges persist?

Be a BAM Sales Training Program # 8.  What difficulties will you face if you don’t meet these challenges?

Be a BAM Sales Training Program # 9.  What actions are you taking to overcome these challenges?

Be a BAM Sales Training Program # 10. What results are you expecting?

Be a BAM Sales Training Program # 11. Who is involved in the decision-making process?

Be a BAM Sales Training Program # 12.  If you could solve these challenges, what kind of progress would you make?

 Also, encourage prospects and clients to expand on their answers by asking:

            Would you tell me more about that?

            Could you please elaborate?

            Could you clarify…?

            How so?

            What did you mean when you said…?

Do not ask too many questions or ask them at a rocket-fire clip.  People should not feel they are being interrogated.  Being interrogated is neither attractive nor enjoyable.

insight from The Progress Challenge by Dean Lindsay and featured in the Be a BAM! Sales Training Program

Link to Be a BAM! Blog Post

Link to:  Business Attraction Magnet Key # 1:  Become Buzzworthy

 Link to Business Attraction Magnet Key # 2.  Ask Progress-Based Open Ended Questions

Link to Be a BAM! Blog Post

insight from The Progress Challenge by Dean Lindsay and featured in the Be a BAM! Sales Training Program

Business Attraction Magnets provide so much value, so much heat, and so much enthusiasm that customers are inspired to talk about them. A BAM is worthy of attention, worthy of the spotlight, worthy of wattage, and worthy of referrals. 

As Progress Agents, we must not only show enthusiasm for our work – we must HAVE enthusiasm for our work.   If we want prospects to get excited about our products and services, we need to have that excitement first.  Likewise, if we want others to believe in our products and services, we must believe in our products and services first. 

To win the prize, we must be the prize.  Enthusiasm shows in the way we hold ourselves and in the passion we have for our jobs and our lives.  If we want loyal customers and referrals (and we do), then we need to feel worthy of loyal customers and referrals.  I am sure you have sensed by now that, whenever possible, people do business with people they like.  Passion for our lives and belief in our work make us attractive and likable. They draw people to us. 

In sales, we have got to be on.  Have game.  Bring heat.  Same is true for customer-service professionals and those in leadership.  Buzz.  Buzz.

Next Up: Key #2 to Becoming a Business Attraction Magnet — Ask Progress-Based, Open-Ended Questions. 

Be Progress.

For info on the Be a BAM Sales Training Program Click here

 Be a BAM! - Become a Business Attraction Magnet!!

 - an excerpt from The Progress Challenge by Dean Lindsay and featured in the Progress Agents’ Be a BAM! Sales Training Program

The business of sales is the business of attraction.  We are attracted to products, services, ideas, and people that we trust can help us progress.  Everyone profits when sales professionals focus on being progress, and being progress turns sales professionals into Business Attraction Magnets. 

The great Dottie Walters, one of the founders of the National Speakers Association, shared with me many years ago that the word sales comes from the Scandinavian root word meaning to serve.  Soak that in…to serve. 

If we just made that little shift in our own thinking about that word sales, think of how many more people we could serve with our products, services, ideas, and contacts. (Not to mention our smiles and solid listening skills.)  To sell is to serve.  To serve is to Be Progress. 

The days of the “Surefire Closing Statement” and the “Glad-handing Slick Salesman” are long gone.  Today it is imperative for Progress Agents to truly get to know their prospects and help prospects get to know them. Selling is therefore a state of mind more than a series of steps.  It is a dance, a buzz, a willingness to be involved, to connect, to attract.  Those of us who make our careers selling are, by and large, outgoing, caring, and driven.  We want to help others progress.  We believe we can make a difference, that we can help.  Being progress puts wind in our sails and in our sales.

Becoming a Business Attraction Magnet is about TRUST.  The customer has a need, or a step they desire to take. They must trust we can meet that need and help them take that step.  Customers and prospects need to trust our belief in ourselves, in our companies, and in our products and services. 

Next up — The Seven Keys to Becoming a Business Attraction Magnet!

Link to Key # 1. Become Buzzworthy

Info on The Progress Agents’ Be a BAM! Sales Training Program

The Foreword for Dean Lindsay’s The Progress Challenge

Foreword by Julie Weber, Senior Director, People, Southwest Airlines Co.

Let me just get this out first:  The Progress Challenge is a great book.  It is fun to read and crammed full of thought-provoking, practical and motivating take-aways.  I recommend this book to HR professionals, business leaders, sales leaders, and anyone who is trying to not only navigate the world’s economy today, but to succeed in it.  With the Six Ps of Progress, Dean gives us all the incredible opportunity to be purposeful in creating progress, not just change, in our lives and work. 

If only I had read this book prior to the Tech Bubble burst in 2001.  While working at a software company, like many of my fellow HR professionals, I was doing my best to “lead change,”  to “manage change,” in an unprecedented time when high-technology companies dramatically went from such incredible highs on Wall Street to such devastating lows in a short period of time.  We were reeling from the emotional shock and uncertainty after the events of 9/11.  This book would not only have provided a new way of looking at change management, but also a more hopeful way of beginning to answer the question: “What now?” So here we are again in the midst of unprecedented economic times.  HR professionals are again faced with the challenge of managing our workforce in a shrinking economy.  The Progress Challenge is a must-read for all of us.  Only the businesses that are able to grow, gain market share, gain Customer loyalty, and gain Employee loyalty and engagement will survive when recessions occur.  That requires more than change management; it requires progress.   It requires committing to progress and it requires persistence.

I am so fortunate to be working for Southwest Airlines, a company that truly gets what taking care of Customers and Employees really means in any economy.  (For starters, the “C” in Customers and the “E” in Employees are capitalized deliberately.)  In describing the 6 P’s of Progress (I won’t give away too much!), Dean captures why Southwest Airlines Employees provide such incredible Customer Service.  We LUV what we do and our Company LUVS us!  We work very hard during the selection process to hire Employees with a natural desire to serve others.   At Southwest, we hire for attitude and train for skill (as needed).  Yeah, some skills are incredibly hard to train, but to train someone to have a great attitude and to enjoy their work, their Customers, and their fellow Employees is completely impossible.  The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.  Try doing that with a lousy attitude!  Having a Fun-LUVing Attitude is not just part of our “core values,” it is a requirement of every Employee.   

What Dean explains in a witty and entertaining way is that our attitudes, our ability to endure and successfully emerge from the current recession, our shot at getting what we want out of this life, is up to each one of us.   I have always believed that “if it is meant to be, it is up to me.”  Dean explains why that is true and gives us the tools to make it happen!  We have to grab every minute of every day and create progress in our work and in our lives.  We own it.  I own it.  I will be progress.  This book is so timely. 

Thanks, Dean.

– Julie Weber, Senior Director, People

People & Leadership Development

Southwest Airlines Co.

 A Thoughtful Person is a Remembered Person.

Look for something to acknowledge people for.  Genuinely complimenting someone costs you nothing, but to the recipient, a heartfelt compliment and the feelings it generates cannot be bought at any price. Recognition, encouraging words, and pats on the back are all excellent ways of making positive impressions, especially if done in front of others.

Mother Teresa

Avoid general compliments as they may just seem like flattery, “sucking up.” Much more powerful is a comment about something positive that person has done: compliment on behavior or achievements.

“Kind words can be short and easy to speak, but their echoes are truly endless.” — Mother Teresa

A thoughtful person is a remembered person. Be generous of spirit. You will get back much more than what you put out. The end result of acknowledging and praising others is that you have given people reasons to speak well of you to others. Such word-of-mouth character endorsements are far more powerful than anything you could ever say about yourself.

It does not matter how successful a person is, or how good that person feels inside: it is always nice to know that others appreciate one’s personality, talent, uniqueness, attitude, or accomplishments. You can compliment someone about any one of hundreds of things. Just keep it real and don’t go overboard. Insincerity can be sensed.

Motivational Leadership Speaker Video of Dallas Based Speaker and Author, Dean Lindsay

Motivational Leadership Speaker Video Clip

Dean Lindsay – motivational leadership speaker and author of The Progress Challenge and Cracking the Networking CODE

“Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies – plus he is fun to watch. Dean Lindsay rocks!“
– Paul Rosowski
Teknion
Regional Vice President – Central

Dean Lindsay Client List

“Thanks for speaking at our firm’s annual kick off meeting. It’s difficult to find energetic speakers that not only motivate but who also bring practical business ideas that our associates can use to grow personally and professionally. You hit the mark in all areas – Be Progress!”
– David R. Pasciak
Managing Partner
John Hancock Financial Network, West Michigan

“Dean Lindsay is one of the finest keynote professional speakers working today. Believe me. I see them all.”
– Dale Turner
Director of Speaker Review
International Speakers Bureau

Watch more Motivational Leadership Speaker Video

Contact Dean Lindsay – Dean@DeanLindsay.com

 Funny Customer Service Video Clip with Dean Lindsay

In tough economic times, Customer service IS the difference between success and failure.

Dean Lindsay’s customer service training programs includes insight from Dean Lindsay’s new book, The Progress Challenge : Working and Winning in a World of Change

“This is a terrific and timely book with a simple but powerful message.  With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean’s book shows you how, and provides the inspiration and advice you need to stay on track.”
– Brad Cleveland
Senior Advisor and Former President / CEO
International Customer Management Institute

A Couple of Endorsements for Dean Lindsay, Author and Funny Customer Service Speaker

“Dean was TERRIFIC!! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give him an A plus for his presentation.”
– Geri Barton
Director of Customer Service
World Kitchen LLC

“Dean, your talk to Indiana Farmers Mutual Insurance company was first rate. Your points on mending customer relationships were enlightening and your thoughts on attitude are very true. Thank you.”
– F. Neal Johnson, Chairman of the Board,
Indiana Farmers Mutual Insurance

Get more info on Author and Funny Customer Service Speaker, Dean Lindsay

email dean at: dean@DeanLindsay.com 

MYTH ALERT – YALE STUDY OF GOALS NEVER HAPPENED!

from The Progress Challenge : Working and Winning in a World of Change by Dean Lindsay

The “Yale Study of Goals” is often cited as a testament to the power of written goals.  However, most scholars doubt the 1953 “study” ever took place. The so-called study claimed to have found that the 3% of Yale graduates who had written goals at the time of graduation were worth more financially twenty years later than the remaining 97% combined.

Too bad the “YSG” is probably an urban legend, because properly written goals are actually vital, and today it is estimated that fewer than 5% of us have properly written goals. Let’s get that percentage up by “getting down with” writing our goals down.

Link to BLOG POST -  An Introduction to Progress-Based Goal-Crafting

Link to Video Clips of Dean Lindsay - Author of The Progress Challenge