The Way of Customer Care (part 2)

The Way of Customer Care (part 2)

The Way of Customer Service (part Two) by Dean Lindsay (from THE PROGRESS CHALLENGE) Customer service pays off – and not only in spades.  In the hand that we deal are the “hearts” of much happier customers and a more satisfying workday; the “diamonds” of higher pay...
GET FUNNY!!!

GET FUNNY!!!

Making someone laugh (with you, not at you) is definite progress.  Humor attracts and holds attention. Many a person has walked away from a conversation out of sheer boredom.  Make them laugh and they will like you.  Humor can help make a great impression because it...
Listening

Listening

Listening Everyone has a need to talk and be heard.  Treat others as if they are the most important people on the planet because – in their minds – they are.  Everyone wants to feel that they are significant and have meaningful ideas to share.  Those who choose to...
Successful Networkers are Generous Networkers

Successful Networkers are Generous Networkers

Successful Networkers are Generous Networkers    Give before you receive.  Successful networkers know they must contribute before they can expect a return on their investment.  Try to match and connect the knowledge and skills of the various people you meet with...